CDW Listed in the Magic Quadrant for 1H10 Communications Outsourcing and Professional Services, North America
“We consider being in Gartner’s Magic Quadrant as an important step toward industry-wide recognition of how CDW has evolved to provide enhanced managed and professional services capabilities,” said Thomas E. Richards, president and chief operating officer, CDW. “Businesses require optimized technology solutions in order to gain a competitive advantage in the marketplace. CDW’s Service Solutions group is poised to help make organizations successful as we continue to build a national presence. Our expansion will enable us to provide the right know-how, technology and expertise to help IT professionals across the United States meet today’s challenging business demands.”
“Current Gartner forecasts project that the market for communications outsourcing in North America will be $70 billion, a growth of 7.8 percent on 2009,” according to Eric Goodness, research vice president, Gartner Research. “While the cost benefits related to outsourcing are a significant driver in the market, there are new market force trends emerging in forthcoming COPS deals. Among the most significant trends seen are business’ requirements to bring robust, integrated unified communications (UC) portfolios to the table for consideration once the consolidation and optimization phases are completed.”
As a growing player in the IT professional services field, CDW’s Service Solutions team delivers and manages technology solutions for business and government customers across the U.S. CDW’s approach to being the best technology services provider in the country is to expand on a national scale while maintaining a strong focus on specific technologies and partners and providing services at every stage of the technology life cycle.
The COPS Magic Quadrant examines 16 vendors of IT services for business communications systems in North America and serves as a guide for midsize and large multinational companies (MNCs) to identify and evaluate vendors that deliver IT services in support of enterprise communications and connectivity. The IT services covered in this Magic Quadrant include maintenance and support, consulting, application development, integration and ongoing management of IT and related business processes.
1Gartner “Magic Quadrant for Communications Outsourcing and Professional Services, North America” by E. Goodness, et al. June 30, 2010.
CDW is a leading provider of technology solutions for business, government, education and healthcare. Ranked No. 41 on Forbes’ list of America’s Largest Private Companies, CDW features dedicated account managers who help customers choose the right technology products and services to meet their needs. The company’s technology specialists offer expertise in designing customized solutions, while its advanced technology engineers can assist customers with the implementation and long-term management of those solutions. Areas of focus include notebooks, desktops, printers, servers and storage, unified communications, security, wireless, power and cooling, networking, software licensing and mobility solutions. CDW was founded in 1984 and employs approximately 6,150 coworkers. In the twelve months trailing June 30, 2010, the company generated sales of $8.1 billion. For more information, visit CDW.com.
About the Magic Quadrant
The Magic Quadrant is copyrighted June 30, 2010 by Gartner, Inc. and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner’s analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the “Leaders” quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.